Build the intelligent company of the future with SAP Business Process Intelligence (2023)

Today's businesses gain competitive advantage by embracing transparency, automation, agility and improved decision making. Smart technologies such as artificial intelligence (AI), blockchain, cloud computing, Internet of Things (IoT) and robotic process automation (RPA) support organizations in this mission to sustainably achieve real results in the era of Industry 4.0. That is why SAP has created a series of products, services and tools to support organizations in their digital transformation: RISE with SAP. The main concept of RISE with SAP is to deliver business transformation as a service covering various areas such as infrastructure, technology, applications and business processes.

The goal of this blog post is to emphasize the latter, providing an introduction and general overview of SAP Business Process Intelligence (BPI) and its use cases. BPI solutions support the strategic E2E process transformation and represent the foundation for the intelligent business of the future. They enable users to plan their digital transformation at their own pace and on their own terms, regardless of the starting point.

Successful business transformation requires a deep understanding of customer pain points, in-depth process analysis, industry benchmarking, process re-engineering and agile collaboration between all parties involved, to name a few. SAP's BPI is the first to combine all these components in a single solution that combines deep process analysis with the necessary tools to restructure processes or create new and innovative business processes. It covers business process design, benchmarking, gap analysis, process improvement and change management.

The complete SAP BPI package includes the following process transformation solutions:

  • SAP Process Insights
  • SAP Signavio Process Intelligence
  • SAP Signavio Process Manager
  • SAP Signavio Journey Modeler
  • SAP Signavio Process Collaboration Center
  • SAP Signavio process management

In short, organizations can provide immediate valueSAP Process Insights: Gain rapid performance visibility, gain insight into business processes through advanced analytics, and leverage customized recommendations for improvement. For example, a customer with an above-average number of days sales outstanding can look at industry benchmarks and begin following recommendations for better accounts receivable management, such as setting up automatic invoicing and invoice matching, credit management or reminder programs.

(Video) Business Process Intelligence as a strategic play for SAP

ISAP Signavio Process Intelligence, organizations have the potential to visualize the reality of their processes: from running detailed process analytics for business transformation (including S/4HANA migration), exploring and interacting with business data, to making fact-based changes using process mining to uncover the hidden value of business processes and data.

Further references can be made to institutionsSAP Signavio Process Managerto completely rethink their business processes. The tool facilitates rapid response to unanticipated business and regulatory changes, collaboratively extends the enterprise process inventory and simulates business processes to define alternative business scenarios.

SAP Signavio Journey Modeleris another useful tool that helps organizations deliver excellent customer service. Organizations can use Journey Modeler to improve the customer experience by designing customer journey models, aligning business processes with the customer experience, and sharing customer-centric journeys for feedback and potential experience improvements to deliver superior customer service.

ISAP Signavio Process Collaboration Center, organizations can collaborate and work to establish a single source of truth across teams, break down business silos and develop a better understanding of KPIs, tasks and projects.

To ensure a successful rollout, companies can get involvedSAP Signavio process management.Process management supports achieving complete visibility and control of an organization's workflows, developing prototypes for rapid implementation and scaling workflows without coding, and reducing changes and reworking business processes.

(Video) A New Era For The Intelligent Enterprise, with RISE with SAP

Following this presentation, BPI presents the next-generation process layer in the SAP portfolio, offering comprehensive and holistic offerings for end-to-end business process transformation. BPI offers a wide range of solutions to support seamless and agile business transformation - from business process design, benchmarking, gap analysis and improvement to process change management. But beyond business transformation, are there other use cases for BPI? Yes there is. SAP BPI covers various scenarios to help companies move towards the intelligent enterprise of the future. Let's begin.

BPI Use Case #1 – Business Transformation

BPI is the foundation for organizations to launch their business transformation into intelligent enterprises. Holistic business transformation refers to changing the entire company's culture and way of thinking. It's about redesigning business processes and adopting new technologies - to open up new ways of doing business and stay ahead of the competition. BPI is seamlessly integrated into Intelligent Enterprise to support end-to-end value-driven transformation. RISE with SAP is a package offer that includes a comprehensive intelligent transformation of the business according to your conditions and schedule.

BPI identifies the best starting point by analyzing the performance of business processes and comparing them to industry standards to get tailored recommendations on what to focus on first and implement those processes as needed. RISE with SAP includes the following SAP Signavio solutions in its package at no extra cost:

  • SAP Process Insights (50 GB)
  • SAP Signavio Process Manager (3 users)
  • SAP Signavio Collaboration Center (10 users)

With RISE with SAP, BPI supports standardization and process simplification scenarios as well as process integration including shared services. It prepares organizations for mergers and acquisitions and forms the basis for a continuous improvement program.

(Video) SAP Business Process Intelligence: Organization Scenario

BPI Use Case #2 – IT-transformation

SAP S/4HANA is not just another new release. SAP's new business suite brings with it many changes and new opportunities that have the power to transform entire organizations. SAP S/4HANA can transform all key business functions, from finance and supply chain to customer service and marketing. Through it, companies can act, analyze and predict in real time in a world that is constantly unpredictable. BPI supports the conversion to SAP S/4HANA from an end-to-end perspective, covering all phases of the SAP Activate project as follows:

SAP activation project phaseBPI support
To discover

· Analyser status quo

· Understand and record

· Identify opportunities and validate them


· Benchmarking and ongoing analysis

· Detailed admission process

· Check process consistency

· Estimate time, cost and effort

· Identify key KPIs

to design

· Harmonization of the future state

· Standardization process

· Simplify where necessary

· Simulate changes


· Variants of documents

· Generate system requests

· Automate with workflow and iRPA

to arrange

· Issuance of process updates

· Educate a new state

· Check performance

· Management process


· Monitoring of business processes and performance

· Constant improvement

To get started with BPI for SAP S/4HANA transformation, business leaders can consider using the Process Discovery tool, which we will describe in more detail in the next article. The solution provides managers with a comprehensive overview of process performance, including recommendations for improvement and the potential for automation in the most important areas of the business – all at no cost.

In addition to SAP S/4HANA, BPI also facilitates the return to standard codes and supports ERP integration and digital foundation scenarios.

BPI Use Case #3 – Performance Planning and Process Focus

(Video) SAP Intelligent Business Process Management - faster business outcomes with live processes

BPI is the ideal solution for true customer expertise in customer experience, service, sales orders, distribution, sentiment and more. BPI has also played an important role in cost reduction initiatives. In addition, BPI addresses governance, risk, compliance, lean manufacturing and service management as key use case areas to further improve process performance. As the most comprehensive portfolio of process transformation solutions, BPI certainly offers best-in-class capabilities to bring key end-to-end processes such as order-to-cash (O2C) or procure-to-pay (P2P) to the next level.


BPI by SAP is a real game changer in every way. The solution provides enterprise-wide transparency through a single source of process truth, combines real-time and detailed insights, and includes accelerated bottleneck identification and data-driven decision making. With BPI, companies can analyze, improve and transform operations against targeted KPIs for superior customer experience by leveraging customer experience and operational data and process mining to understand the cause of customer frustration or delight. In addition, BPI enables companies to drive innovation by highlighting where traditional approaches can be upgraded and, through improved collaboration, develop a better understanding of projects, tasks and KPIs across teams.

All these capabilities support organizations in business transformation, IT transformation, continuous process innovation and performance planning.


(Video) How Business Process Intelligence helps customers reinvent how they run - SAP Student Day | 12.01.21

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What is SAP business process intelligence? ›

SAP BPI is a set of six solutions designed to facilitate business process transformations. The solutions are designed to work in conjunction and the functionality of each overlaps to some extent.

What is the role of business process intelligence in the intelligent enterprise? ›

BPI solutions enable strategic E2E process transformations and represent the base for the Intelligent Enterprise of tomorrow. They allow customers to chart their digital transformation at their own speed and terms, regardless of their starting point.

What is the role of rise with SAP in intelligent enterprise? ›

The concept of RISE with SAP is enabling customers to become Intelligent Enterprises by integrating data and processes, building flexible value chains, innovating with industry best practices, providing the ability to understand and act on their customer, partner, and employee sentiment, and how to manage their ...

What is business process intelligence? ›

Process intelligence is the automatic and continuous acquisition of process data at scale across any system in your enterprise. It provides clear and accurate visibility into the current state of your organizational processes to improve business process automation, digital transformation, and enterprise optimization.

What are the 3 main pillars connected by intelligent enterprises in SAP? ›

The Intelligent Enterprise consists of 3 key components:
  • Business Processes: every business has processes in place to run their day-to-day operations. ...
  • Applications: To manage your processes digitally, you need software applications. ...
  • Technology: At the heart of your strategy lies the SAP Business Technology Platform.
Jan 3, 2023

What are the 3 key components of the intelligent enterprise SAP offering? ›

SAP's technology approach for the intelligent enterprise focuses on three components: the operations, the experience, and the intelligence.

What are the five basic tasks of business intelligence? ›

BI performs analysis, reporting, data mining, predictive analysis, online analytical processing, and business performance management.

How does business intelligence help a company achieve success? ›

Business intelligence enables you to link every customer touchpoints, have immediate access to single customer view, ongoing service cases, purchase history and their current position in your sales cycle. With this much insightful data at your disposal, segmenting customers based on their journey becomes easy.

What is one of the main purposes of business intelligence? ›

Overall, the role of business intelligence is to improve an organization's business operations through the use of relevant data. Companies that effectively employ BI tools and techniques can translate their collected data into valuable insights about their business processes and strategies.

What are the 3 main benefits of SAP implementation through Activate? ›

Using three key components—ready-to-run business processes, guided methodology, and tools for adoption and extensibility—SAP Activate aims to simplify implementation processes and help users build strong landscapes.

What is one of the main advantages of SAP data intelligence? ›

SAP Data Intelligence Cloud allows you to leverage your business applications to become an intelligent enterprise and provides a holistic, unified way to manage, integrate, and process all of your enterprise data.

What are some key characteristics of SAP Smart business? ›

  • Create KPI. You use this app to create key performance indicators (KPIs) or operational performance indicators (OPIs). ...
  • Create Evaluation. ...
  • Manage KPI Authorizations. ...
  • Configure KPI Tiles. ...
  • Configure KPI Drill-Down. ...
  • Manage KPI Associations. ...
  • Delete Personalized KPI Tiles. ...
  • KPI Workspace.

What is business intelligence with example? ›

Business intelligence (BI) refers to the procedural and technical infrastructure that collects, stores, and analyzes the data produced by a company's activities. BI is a broad term that encompasses data mining, process analysis, performance benchmarking, and descriptive analytics.

What are the three major types of business intelligence? ›

There are three major types of BI analysis, which cover many different needs and uses. These are predictive analytics, descriptive analytics, and prescriptive analytics.

How do you develop business intelligence? ›

How to Create a Business Intelligence Strategy: Step by Step
  1. 1- Assemble a Leadership Team and Executive Sponsor.
  2. 2- Set Objectives for Business Intelligence with Key Stakeholders.
  3. 3- Assess Current Data Infrastructure and Availability.
  4. 4- Choose a Business Intelligence Solution.

What are the 4 pillars of BTP? ›

SAP Business Technology Platform (BTP) covers capabilities in four pillars: database and data management, analytics, application development and integration, and intelligent technologies.

What is SAP strategy? ›

The SAP BusinessObjects Strategy Management application helps organizations closing the gap between strategy and execution, by allowing them to publish their corporate strategy and showing how it cascades to the different levels of the organization setting strategic goals and monitoring the performance towards those ...

How can organizations become intelligent enterprises through SAP solutions? ›

SAP can help you build an intelligent, sustainable enterprise by enabling you to:
  • Employ tools to understand what's happening across your business and why.
  • Infuse AI and machine learning into your business processes.
  • Embed sustainable practices into the core of your business strategy and operations.

What are the 3 main types of data in SAP? ›

Data types can be divided into elementary, reference, and complex types.

What are the basic components of SAP Business Technology platform? ›

SAP BTP encompasses various capabilities that can be categorized into four pillars: database and data management, analytics, application development and integration, and intelligent technologies.
  • Database and Data Management. ...
  • Analytics. ...
  • Application Development and Integration. ...
  • Intelligent Technologies.
May 27, 2022

What are the components of SAP intelligent RPA? ›

SAP Intelligent Robotic Process Automation is a hybrid solution made of three components: Desktop Studio for designing the automation processes. Cloud Factory for orchestrating the automation. Desktop Agent for executing the automation.

What are the key elements of business intelligence? ›

Elements of Business Intelligence
  • Data Warehousing.
  • Embedded Analytics.
  • Ad-hoc Reporting.
  • Interactive Dashboards and Reports.

What are the basic principles of business intelligence? ›

In summary, principles of Business Intelligence include data-driven decision-making, continuous improvement, data quality, data governance, data integration, data security, data visualization, collaboration, scalability, and flexibility.

What are the six elements in the business intelligence environment explain? ›

The six elements are data sources, data models, processing applications, computing power, analytic models, and sharing or storing of results.

What are two important benefits of business intelligence? ›

BI offers incredible benefits with the help of this data in terms of forecasting, budgeting, planning, and staying on top of things via analysis. Competitive analysis helps companies to know the competition and the performance of their competitors as well.

What is the most important step in successful business intelligence all about what? ›

Data: This is the most important factor in business intelligence, as without data there is nothing to analyze or report on. Data can come from a variety of sources, both internal and external to the organization.

What are the key advantages of business intelligence system? ›

Here are a couple of key benefits of Business Intelligence that can help companies improve business performance:
  • Fast and accurate reporting. ...
  • Significant business Insights. ...
  • Competitive analysis. ...
  • Better BI data quality. ...
  • Higher Margins.
Nov 18, 2022

What are the three primary activities in the business intelligence process? ›

The three primary activities are:
  • Data acquisition: the process of gathering, cleaning, organizing, relating, and cataloging of the business data.
  • BI Analysis: the process of creating business intelligence. ...
  • Publish results: the process of delivering BI to the knowledge workers who required it.

What are the six benefits of using business intelligence in an Organisation? ›

In this post, we offer six strategic benefits of using business intelligence.
Sep 14, 2022

What are the benefits of the SAP best practices? ›

Using best practices has many advantages:
  • ready-to-use, preconfigured solutions.
  • proven business processes as a basis.
  • more simplicity, flexibility and speed.
  • faster and easier implementation.
  • lower risk during the implementation of SAP S/4HANA.
  • structured guidance for further improvements.

What do you need to do to succeed at a SAP implementation? ›

8 Steps For a Successful SAP Implementation
  1. Establish a Team of Experts. ...
  2. Define Business Needs and Objectives (ROI) ...
  3. Realign Business Processes. ...
  4. Establish a Business Blueprint. ...
  5. Implement Your Business Blueprint. ...
  6. Complete Final Preparations. ...
  7. Conduct Live Production Operations. ...
  8. Establish a Post-Production Support Team.

What is the advantage of using SAP in a company? ›

One of the biggest advantages of SAP over other technologies is its ability to seamlessly integrate with other systems and applications, providing a unified view of an organization's data and enabling faster decision-making.

What are the biggest benefits that you can have with the SAP FICO? ›

SAP FICO allows an organization to store a complete version of their financial transaction data. Specifically, the purpose of SAP FICO is to help companies generate and manage financial statements for analysis and reporting, as well as to aid in effective business planning and decision-making.

Why SAP is better than others? ›

As Compared to other ERP Systems SAP Needs Fewer Customization: SAP has various innovative functionalities compared to other ERP system. Thus, it requires minimum customization which can slow down the implementation time.

Is SAP Data Intelligence an ETL tool? ›

SAP Data Intelligence Capabilities and Objectives

SAP Data Intelligence is a combination traditional extract, transform, and load (ETL) tools, enhanced by machine learning capabilities that can be applied on top of data.

What is one of the key features of SAP AI business services? ›

SAP AI Business Services automate and optimize corporate processes by adding intelligence to your applications using AI models pretrained on business-relevant data, available on SAP Business Technology Platform.

What are the key objectives of business process monitoring SAP? ›

Business process monitoring aims to provide transparency about the end-to-end process health based on predefined KPI's. It enables both, line-of-business users and IT users, to directly identify business process disruptions across the entire system landscape, and to react to anomalies before critical situations arise.

Is SAP a business intelligence tool? ›

What is SAP BusinessObjects Business Intelligence? SAP BusinessObjects Business Intelligence is a centralized suite for data reporting, visualization, and sharing. As the on-premise BI layer for SAP's Business Technology Platform, it transforms data into useful insights, available anytime, anywhere.

What is business intelligence in simple words? ›

Business intelligence (BI) is software that ingests business data and presents it in user-friendly views such as reports, dashboards, charts and graphs.

How do companies use business intelligence? ›

It is used to measure performance progress toward business goals, perform quantitative analysis, report and share data, identify customer insights, and much more. Business Intelligence enables businesses to organize, analyze and contextualize business data from all around the company.

What is the primary objective of business intelligence? ›

Overall, the role of business intelligence is to improve an organization's business operations through the use of relevant data. Companies that effectively employ BI tools and techniques can translate their collected data into valuable insights about their business processes and strategies.

What does IB stand for in SAP? ›

Every financial transaction is identified by a document type (doc type), which is a two letter code that identifies the type of financial transaction that created the posting. For example, a PY doc type indicates a "Payroll Posting"; an IB doc type indicates an "Internal Charge-Batch."

What is SAP data intelligence used for? ›

What is SAP Data Intelligence Cloud? SAP Data Intelligence Cloud is a comprehensive data management solution that connects, discovers, enriches, and orchestrates disjointed data assets into actionable business insights at enterprise scale.

Is SAP HANA a business intelligence? ›

SAP BusinessObjects BI (also known as BOor BOBJ) is a suite of front-end applications that allow business users to view, sort and analyze business intelligence data. High-Performance Analytic Appliance (HANA) is a platform for processing high volumes of operational and transactional data in real time.

What is the difference between business process and business intelligence? ›

Business Intelligence works with the information related to external transaction, while BPM organizes all that is related with internal aspects, which are the ones that must be performed for delivering products and services to customers.

What is SAP artificial intelligence? ›

SAP AI Core is a service in the SAP Business Technology Platform which is designed to handle the execution and operations of your AI assets in a standardized, scalable, and hyperscaler-agnostic way.

What does SAP stand for in data entry? ›

SAP, or Systems Applications and Products, is a widely-used enterprise resource planning (ERP) software SAP creates a centralized system for businesses that enables every department to access and share common data to create a better work environment for every employee in the company.

Why is SAP so important? ›

SAP is one of the world's leading producers of software for the management of business processes, developing solutions that facilitate effective data processing and information flow across organizations.

What is the database used for SAP? ›

The Oracle Database is the #1 database among SAP customers around the globe, with a large customer base that gains long-term cost benefits from the two companies' integrated technologies. Organizations can run SAP applications with Oracle databases on the same code base on Unix, Linux, and Windows operating systems.

How much is SAP business intelligence? ›

SAP BusinessObjects Business Intelligence paid version starts at US$14,000.00/year.

Is Google using SAP HANA? ›

Google Cloud provides a set of physical assets, such as computers and hard disk drives, and virtual resources, such as Compute Engine virtual machines (VMs), located in Google data centers around the world. When you deploy SAP HANA on Google Cloud, you deploy to virtual machines running on Compute Engine.

Is SAP HANA a SQL database? ›

Yes. SAP HANA is a column-oriented, in-memory relational database that combines OLAP and OLTP operations into a single system.

What are the four business intelligence processes? ›

Business Intelligence consists of the following four stages: Data Collection, Data Storage, Data Analysis and Providing Data Access.

What is an advantage of business process intelligence? ›

process intelligence (business process intelligence) Process intelligence is data that has been systematically collected to analyze the individual steps within a business process or operational workflow. Process intelligence can help an organization to identify bottlenecks and improve operational efficiency.

What is another name for business intelligence? ›

Business intelligence and business analytics are sometimes used interchangeably, but there are alternate definitions.


1. SAP Signavio Process Intelligence - Let Data Tell Your Story
(SAP Signavio)
2. Intelligent Business Process Management at SAP TechEd
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3. Becoming an Intelligent, Sustainable Enterprise with SAP
(Timo Elliott)
4. Accelerate your Transformation Journey with Business Process Intelligence [ST105]
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5. Intelligent ERP with SAP S/4HANA Cloud, SAP TechEd Lecture
(SAP TechEd)
6. ABBYY Timeline Process Intelligence Explainer
(ABBYY Timeline)
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